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portfolio
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publications
`It’s not a representation of me’: Examining Accent Bias and Digital Exclusion in Synthetic AI Voice Services
Published in ACM Conference on Fairness, Accountability, and Transparency (FAccT) 2025, 2025
Recent advances in artificial intelligence (AI) speech generation and voice cloning technologies have produced naturalistic speech and accurate voice replication, yet their influence on sociotechnical systems across diverse accents and linguistic traits is not fully understood. This study evaluates two synthetic AI voice services (Speechify and ElevenLabs) through a mixed methods approach using surveys and interviews to assess technical performance and uncover how users’ lived experiences influence their perceptions of accent variations in these speech technologies. Our findings reveal technical performance disparities across five regional, English-language accents and demonstrate how current speech generation technologies may inadvertently reinforce linguistic privilege and accent-based discrimination, potentially creating new forms of digital exclusion. Overall, our study highlights the need for inclusive design and regulation by providing actionable insights for developers, policymakers, and organizations to ensure equitable and socially responsible AI speech technologies.
Recommended citation: Shira Michel, Sufi Kaur, Sarah Elizabeth Gillespie, Jeffrey Gleason, Christo Wilson, and Avijit Ghosh. 2025. “It’s not a representation of me”: Examining Accent Bias and Digital Exclusion in Synthetic AI Voice Services. In The 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25), June 23–26, 2025, Athens, Greece. ACM, New York, NY, USA, 18 pages. https://doi.org/10.1145/3715275.3732018 https://dl.acm.org/doi/10.1145/3715275.3732018
talks
teaching
CS202 Problem-Solving with Algorithms and Programming II
Undergraduate Course, Teaching and Lab Assistant, 2021
Primary Instructors: Yanxia Jia (Lecture) and Dorothy Macropol (Lab)
CS229 Introduction to Data Science with R
Undergraduate Course, Teaching Assistant, 2022
Primary Instructor: Weihong Ni
CS5170 Artificial Intelligence for Human-Computer Interaction
Graduate Course, Teaching Assistant, 2025
Primary Instructor: Brianna Dym